FAQ
Medical Aid and Payment Details
Are Dr. B’s services covered by medical aids?
Dr B is contracted into Discovery's GP network. All other Discovery schemes/medical aids need to settle account on day of consult via Snap Scan, Instant EFT, Credit or Debit card. We provide detailed invoices that you can then submit to your medical aid for potential reimbursement, depending on your policy's terms and conditions.
What is the payment structure for the practice?
General consultation 30minutes
- Discovery GP network submissions R596.40
- SnapScan, Instant EFT, Credit card or Debit card R540
Consultations of longer duration 45 minutes
- R780 (portion can be submitted to medical aid but there may be a co-payment for longer consultations when submitting to medical aids)
House calls:
- Standard consult R1080
- Payment for these services will need to be made prior to the service upon confirmation of the booking. A payment link will be sent upon requesting a booking and the booking will only be confirmed once payment has been received. No direct claims to medical aid will be done by the practice for this service. We provide detailed invoices that you can then submit to your medical aid for potential reimbursement, depending on your policy's terms and conditions. However, it’s important to note that most medical aids do not cover house calls.
- House call appointments are based on availability and limited to the following areas: Tokai, Kirstenhof, Steenberg, Stonehurst, Silvertree, Constantia, Bergvliet, Meadowridge, Lakeside and Bishopscourt
- House calls are for known patients of the practice only.
Follow up visits within 1 week of consult:
- R360
What happens if my medical aid rejects the claim or there is a shortfall?
Despite our efforts to streamline the billing process, there may be instances where a claim is rejected by your medical aid or does not fully cover the cost of the services provided. In such cases, any rejections, shortfalls, or co-payments are required to be settled on the day of your appointment. We recommend that you contact your medical aid prior to your visit to understand the details of your coverage.
How are house calls billed?
Understanding the unique needs of children and their families, Dr. B offers the convenience of house calls. However, it’s important to note that most medical aids do not cover house calls. Payment for these services will need to be made prior to the service upon confirmation of the booking. We provide detailed invoices that you can then submit to your medical aid for potential reimbursement, depending on your policy's terms and conditions.
Can I claim house call fees from my medical aid?
You are welcome to submit the invoice for the house call service to your medical aid for reimbursement. However, as most medical aids typically do not cover house calls, we cannot guarantee that you will be reimbursed. We advise checking with your medical aid in advance regarding their policy on house calls.
What payment methods are accepted?
Instant EFT , debit cards, credit cards and Snapscan. All payments, especially for services not covered by medical aids such as house calls, must be completed prior to the service.